Absolutely! The Signature Course is designed to cater to learners at all levels. With personalized coaching and custom materials, beginners will find the course very beneficial.

Absolutely not! You don't need to know Hiragana or Kanji before starting the courses. In fact, it's better if you start with no prior knowledge. This way, you can learn Japanese language and culture directly under Santi's consistent and comprehensive guidance. So, don't worry if you're an absolute beginner. Santi's courses are designed to take you from zero to fluency. Join today!

Technically, there's no traditional concept of 'homework' in the Signature Course since the learning takes place at your own pace, in your own space. The course has a self-directed structure where you watch video lessons to learn basic grammar and vocabulary, do exercises embedded in the videos, and practice the new words and phrases by sending messages to Santi through social media.

After two weeks, you will have a one-on-one session with Santi to ensure your learning journey is on the right track and test your understanding of the chapters you finished. If you wish to practice speaking, you can call Santi for a 15-minute session any weekday from 9am to 6pm, Japan time. This unique blend of independent study and personal coaching replaces the need for traditional homework, making the learning experience engaging and stress-free.

Over the past few years, Santi has been increasingly occupied with his consulting work for corporate clients. As such, he's adjusted his approach to teaching individual clients. In order to maintain the high-quality, personalized experience that he's committed to, Santi currently only takes on one student at a time in the Signature Course. This allows him to devote maximum attention and provide a tailored learning experience to each student, despite his limited availability.

For the Santi's Signature 3-Month Japanese Mastery Course, five personal coaching sessions are included as part of the course. Once you are enrolled in the course, Santi will work with you to schedule these sessions at mutually convenient times.

Santi’s availability for these sessions generally falls on weekdays, Japan Standard Time (JST), from 9am to 6pm. However, he strives to accommodate different time zones and schedules, so some flexibility is possible.

After enrollment, Santi will directly provide you with specific instructions on how to book your sessions. As this course is highly personalized, rest assured that the scheduling process will be straightforward and tailored to suit your needs.

Remember, these coaching sessions are an excellent opportunity for direct, one-on-one interaction with Santi. It's a great time to delve deeper into your Japanese language studies, get personalized feedback, focus on your specific language goals, and receive expert support.

The time frame to become conversationally fluent in Japanese through Santi's Signature 3-Month Japanese Mastery Course or Silver Plan varies depending on individual effort and dedication. A strong focus on understanding the basics before leaping into speaking will accelerate your fluency. Additionally, placing emphasis on reading kanji rather than writing them initially, as suggested by Santi, will ease your progression towards conversational fluency.

To give you an idea of student progress, here are some examples:

• One student, who had previously studied Japanese for two years, completed all 15 chapters in just three months with Santi's course.

• Another example is a university student who finished all 15 chapters in just five months and achieved fluency within six months from scratch.

• Yet another student, who is married to a Japanese spouse and works full-time, has been studying with Santi for over a year. She is currently on chapter 8. Despite her busy schedule, she is making steady progress and expects to complete all chapters within the next six months.

Each learner's journey is unique, but these examples demonstrate the effectiveness of Santi's courses. With Santi's unique methodology and personalized support, you'll be on a clear path to achieving your language goals.

Yes, if you decide to upgrade from the Silver Plan to the Signature Course, the transition is seamless. You can directly contact Santi to discuss this change.

Santi's courses are designed to cater to beginners and ensure a smooth learning experience. However, if you're finding it too challenging or not what you expected, you can cancel your Silver Plan subscription anytime. For the Signature Course, you can request a 100% refund within the first two weeks of the course (excluding the initial sign-up payment).

The initial sign-up payment for Santi's Signature Course is $499, included in the first part of the Three-Part Installment Payment plan. This payment is non-refundable; thus, in the event of a course cancellation and refund request, the total refund would exclude this initial sign-up fee.

We understand that circumstances can change. If you wish to cancel partway through the course, you are free to do so immediately. However, any payments you have already made are non-refundable. Importantly, you will lose immediate access to the course materials upon cancellation.

If you decide to cancel within the first two weeks, we offer a 100% refund, excluding the non-refundable initial sign-up fee of $499 plus tax.

Future payments will not be charged upon cancellation. Please remember to cancel before your next installment's automated charge, as we cannot issue refunds once a payment has been processed.

The video lessons in the Silver Plan are designed to be highly engaging and interactive. While they don't provide real-time interaction with Santi, they offer detailed explanations and numerous examples to help you grasp the language effectively.

No, there's no limit. You have unlimited access to the video lessons and can watch as many as you want, as often as you want.

For the Silver Plan, we don't offer multiple payment options and the fee will be automatically charged every 4 weeks.

For Santi's Signature Course, given its substantial investment, we offer a Three-Part Installment Payment plan. This breaks down the total fee into three parts: the first due at sign-up, the second after one month, and the final payment two months in. This offers financial flexibility without compromising the course's quality and personalization.

Currently, we accept payments through Credit Card and PayPal.

We recommend purchasing the Kindle version of the textbook 'できる日本語' published by ALC PRESS INC. on Amazon as it is a cost-effective option. You can access the link to the textbook here:

[Audio Download Included] できる日本語 初級 本冊 Capable Japanese Beginner Textbook - Capable Japanese Series Kindle Edition

Having the textbook with official audio files will enhance your learning experience. If the Kindle version is not available, we also offer a hard copy of the textbook for an additional fee. (Please note that this option is only available after your payment has been processed.)

No, it is not included. As required by Japanese tax law, we add a 10% consumption tax to all purchases. This applies to both the Signature Course and the Monthly Subscription Silver Plan. Please note that the prices advertised do not include this tax. However, during the payment process, the total cost including tax will be clearly displayed for your confirmation before you finalize the transaction. The tax is added to the final fee during checkout.

Unfortunately, we do not offer tax refunds for subscription fees. The consumption tax collected on our services is remitted to the Japanese government in accordance with the law.

Currently, we don't offer intermediate or advanced courses in our school. However, there's a proficiency test script available on this page for you to gauge your Japanese language skills. If you find it challenging or you're not confident in reading at that level, we believe our course, which covers many basics, will be beneficial for you.

There are several ways to ask questions about the Japanese language, depending on your subscription plan:

1. Silver Plan: You can leave a comment or question under any on-demand video lesson. Santi will respond to these inquiries directly through the platform. 

2. Santi's Signature 3-Month Japanese Mastery Course: For a more immersive experience, this plan offers direct and instant interaction with Santi via social media. You can ask any language-related question, discuss your doubts, or even practice speaking Japanese with him. 

Remember, no question is too small or big. The key to mastery is consistent practice and clear understanding, so feel free to ask Santi anything you wish to learn!

For the Signature Course: If you decide to cancel the course within the first two weeks from your initial session, you are eligible for a full refund, excluding the initial enrollment fee of $499 plus tax. This non-refundable enrollment fee is part of the course's commitment to only serve dedicated learners.

For the Silver Plan: You can cancel your subscription at any time. However, please note that upon cancellation, you will lose immediate access to all course materials and features, and we will not refund any remaining portion of the month's subscription fee. Please plan your cancellation accordingly.

Cancellation Policy for the Santi's Signature 3-Month Japanese Mastery Course:

If you need to cancel a scheduled coaching session, Santi kindly requests that you do so at least 3 hours in advance. This allows him to adjust his schedule accordingly and maintain the quality service expected of this exclusive course.

To cancel your session, a specific method will be provided after enrollment. If you fail to attend a scheduled session without prior cancellation, Santi will wait for up to 15 minutes. After this period, the session will be marked as a "no-show" and counted as one of your five included sessions.

Please note that "no-shows" are taken seriously due to the one-on-one nature of the Signature Course and the level of preparation Santi puts into each session. As a participant in this course, your agreement to this cancellation policy is assumed.

Santi sincerely appreciates your understanding and cooperation in ensuring the best experience for everyone involved.

Once your Signature Course or Silver Plan has ended, your access to the course materials will be discontinued. We recommend fully utilizing the resources during your course or subscription period for maximum benefit.

Santi's courses are designed to help you achieve conversational fluency and a deep understanding of the Japanese language. Upon completion of the course, you will definitely have the competence to pass the JLPT N5 level. However, the main aim of the course is not just to help you score high on tests, but to ensure you can communicate naturally and effectively with Japanese speakers. If your primary goal is to score high on the JLPT, you might need to supplement the course with extra textbooks or resources to memorize specific vocabulary or phrases for the test.

The course content is fundamentally the same. However, the Signature Course offers the added advantage of personal coaching sessions with Santi, direct and instant interaction for inquiries or speaking practice, and personalized homework assignments. The Silver Plan, on the other hand, provides unlimited access to comprehensive video lessons.

While the main objective of Santi's Signature Course is to help you achieve conversational fluency in Japanese, upon completion, you will receive a digital certificate acknowledging your accomplishment and dedication.